Hi :) Can we help you?

Our complimentary gift wrapping is plain gloss black paper with a white satin ribbon (see pic above.) The gift wrapping option is displayed on the product pages where it is offered (some product exclusions apply.)

You can personalise the gift card during checkout. We’ll hand write the card exactly as you enter it.

This means you can post the wrapped present directly to your recipient as no pricing will be included with the order. Gifting made EASY!

One code may be applied per order.

All product prices are listed in AUD however you can change this by specifying your currency in the footer of the website.

We currently accept Amex, ApplePay, GooglePay, Visa, Mastercard, PayPal, ShopPay

Gift card codes can be applied during checkout. If you require further assistance please contact uplift@inspiredspark.com.au.

Nope! We post "gift ready" and do not include invoices with our orders... Post with confidence to your gift recipient :)

To request a tax invoice, please
email uplift@inspiredspark.com.au with your order details.

Unfortunately we are unable to edit your order items once it's been placed.  

If you have ordered the wrong thing, provided it hasn't yet been shipped, we can cancel your order and refund you so you can order again. Please email uplift@inspiredspark.com.au if you need assistance.

If we haven't dispatched your item then yes! Please email uplift@inspiredspark.com.au if you have provided an incorrect or incomplete delivery address please.  

We will do our best to assist if your order has not already been dispatched.

Yes! All products (except our framed wall art) can be posted to outside Australia for $19.95 AUD. Standard International shipping takes 6-27 business days.

Some Inspired Spark products are made to order so dispatch times vary and are mentioned in the FAQ section of each product.

Dispatch times are in addition to shipping times and the two are separate.

To counteract any delays that might affect gifting, some products include a printable gift certificate to pass onto your recipient while they wait for their fab present to arrive. Easy!

Free standard shipping within Australia for orders over $75

Express delivery within Australia regardless of order spend is $14.95

Standard delivery within Australia for order totals: 

• Up to $28.00 (up to 5 individual Anywhere Inspo) is $5.95
• $28 to $75.00 is $9.95

Standard International shipping for order totals:

• Up to $28.00 (up to 5 individual Anywhere Inspo) is $10.95
• $28.00 and up is $19.95

Framed wall art:

• Excluded from international shipping
• All framed wall art can be posted within Australia for a flat rate of $19.95. This is due to the packaging
  required for the frame, the glass and the overall size.

Standard shipping within Australia is 2 – 8 Business Days

Express shipping within Australia is 1-4 Business Days

Standard International shipping 6-27 Business Days

• All delivery timeframes are calculated from the date of dispatch and serve as an estimate only. Inspired Spark will not be liable to you for losses suffered or incurred due to delivery delays.
• Many of our products are made to order so dispatch time frames are mentioned in the FAQ section of each product.
• During promotional periods there may be further delays however we offer gift certificates for including in your card when gifting is affected.
• All framed wall art can be posted within Australia for a flat rate of $19.95. This is due to the packaging required for the frame, the glass and the overall size.

Once your item has been shipped you will receive an email from us with your tracking details. Please allow 48 hours for the tracking information to become available. 

If you haven't received this, please check your junk mail. If you need to get in contact with us about the whereabouts of your order, please email uplift@inspiredspark.com.au.

If we haven't dispatched your item then yes! Please email uplift@inspiredspark.com.au if you have provided an incorrect or incomplete delivery address please.  We will do our best to assist if your order has not already been dispatched.

Gift cards are excluded from our free shipping threshold as they can be redeemed for items that may qualify for free shipping at a later date. Thank you for your understanding.

We accept returns within 30 days of dispatch, provided products are unopened and unused and in resalable condition. Shipping costs for returns/exchanges are at customer's own expense. 

Read about how to request a return with step by step instructions here.

Please note that returns will need to be sent to the following address: PO Box 105, Northgate, QLD, Australia 4013. We recommend using a registered service for returns. 

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at uplift@inspiredspark.com.au.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Please email us as soon as possible at uplift@inspiredspark.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a solution.