How to Request a Return

We ask that you create a customer account so that we can track the return process best.

  • Please create a customer account by clicking here.
  • Enter your email address, and then click Continue.
  • Once you receive the email, copy the six-digit verification code included in the login page
  • You will see the items you have purchased. Click the order that you want to submit the return for.
  • If your order has more than one item, then select the items that you want to return.
  • Select a return reason and add a note for us.
  • Click “Request return.”
  • If your return request is approved and requires shipping, then you will receive an email with shipping instructions and a return shipping label.
  • After the product is returned, you will receive a refund.

 

We hope this has been helpful!

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